How To Get Support?

Wondering how to get support? We have made an easy how-to guide on how to submit a Customer Care Request to our consultants.

Step 1

Submit A Customer Care Request

Step 2

Schedule Time With A Consultant

Step 3

Get Help From Rooted

Services

Consulting Business
Consulting is in our DNA. Our team takes the time to listen and hear what our clients really need to be productive. We troubleshoot the issues at hand, and provide relevant solutions that scale with you. Our entire team works hard to stay current with industry certifications for both macOS and Windows so that we solve problems faster. Since 2008 we have been proud members of the Apple Consultants Network.

Pro Services Enterprise
At Rooted, one of the reasons we are able to provide our services is because we are certified not only to manage, but train industry professionals in the same task. We offer multiple courses from macOS Support Essentials to Apple Deployment and more. Our staff is ready to help you get to the next level.

Video Resources

We help explain it for you

At Rooted, we want to make sure that you understand each one of our processes and service offerings. We created a rich video library in our resources section that you can use to get the help you need.

In the Year 1955
Videos Produced 181
Solved Support Request 3176
New Certifications 58

We Are Trusted. Qualified. Experienced.

We believe everything starts with the customer relationship. It will always be at the center of who we are and what we do. We have found that there are a lot of smart and technical people out there. We have met a lot of relational people too. We only hire staff who can do both. We want smart and caring. As we see it, we are supporting you as you implement technology. That means listening, guiding and be there for you when you need us.

What our clients have to say.

Testimonials & Clients

“Always positive. Always prompt. Always keeps it simple.”
Al McDuff
“I have a small business. My entire law office is Apple. Rooted Consulting is great. While I do not have many problems, it seems like when I do, I need immediate help. The team at Rooted is professional, knowledgeable and, most importantly, responsive. I look forward to a continued relationship with them.”
Thomas Davenport Law Firm
“You guys are the BEST!!!”
Trinity Bible Church
“The Bayou Church has been very pleased with the service and support provided by Rooted Consulting. They have provided a great on-site presence for our staff and have been able to answer questions as they arise. They have resolved many of our IT issues and continue to work with us to plan and grow our IT infrastructure. We would highly recommend Rooted Consulting.”
The Bayou Church

Do you need support?

Your Business, Firmly Planted.